Linda Beck interviewed on benefits of Emotional Intelligence with Customer Service Professionals


I was very pleased to be interviewed by Tibor Shanto, President of Renbor Sales Solutions, on a topic that fascinates me and one I continue to research as well as provide training and coaching for my clients….Emotional Intelligence.  Some of you may have already participated in my EI training seminars.  During this interview, I spoke about the importance of EI in a Customer Service envrionment.  Please click on the link, have a listen, and let me know what you think. 


Linda Beck

The Emotional Intelligence Diva

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Linda Beck
(905) 271-3803
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