Linda Beck interviewed on benefits of Emotional Intelligence with Customer Service Professionals

Hello

I was very pleased to be interviewed by Tibor Shanto, President of Renbor Sales Solutions, on a topic that fascinates me and one I continue to research as well as provide training and coaching for my clients….Emotional Intelligence.  Some of you may have already participated in my EI training seminars.  During this interview, I spoke about the importance of EI in a Customer Service envrionment.  Please click on the link, have a listen, and let me know what you think. 

Enjoy!

Linda Beck

The Emotional Intelligence Diva

[audio:http://www.pillarperformance.com/audio/interview.mp3] Press Play to listen the interview

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Contact Info

 
Linda Beck
 
(905) 271-3803
 
information@pillarperformance.com
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