Seminar Series

Motivating the Champion within: Leadership Development Series

7-Day Series

Day 1: Leading with Emotional Intelligence

Emotional intelligence (EI) encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures. Understanding EI will help leaders identify their strengths as well as areas for potential growth to enhance personal performance.

Participants are requested to take the on-line EQ-i survey for optimal learning. The EQ-i survey takes approximately 20 minutes.

Participants will learn:

  • The key competencies of emotional intelligence
  • The importance of developing one’s emotional intelligence
  • The connection between behaviour, emotions and performance
  • Strategies for developing one’s emotional intelligence to achieve personal and business success
  • How to evaluate the results of participant’s individual EQ-i Assessment and developing an Action Plan

Day 2: A Peaceful Approach to Conflict Management

People are all different. Their individual personalities, backgrounds and experiences tend to influence how they perceive events, actions and words. These perceptions inevitably impact how they respond to circumstances and events in a work environment. Similarly, the degree of the response, positive or negative, will vary according to each person’s perception. Appreciating the significance that emotional hot buttons play in interpersonal relationships is an important first step in understanding the dynamics of conflict.

This module is designed to help participants appreciate varying approaches to managing conflict. It also provides hands-on implementation techniques to help employees understand and resolve conflicts before they become crises.

Participants will learn:

  • To understanding conflict escalation and how to stop it
  • And practice conflict management communication skills and tools to constructively open the lines of communication
  • To identify the different perspectives of conflict
  • About their conflict style by completing a personal conflict profile
  • To develop the situational approach to conflict

Day 3: Managing Accomplishments to Alleviate Stress

Leaders will develop personal plans which identify and incorporate goals to maximize their time on prioritized concerns that lead to consistent and identified accomplishments. Their ability to organize their individual flow of work will be assessed throughout the session.

Participants will learn:

  • Strategies, tips, and techniques to enhance personal effectiveness while feeling more focused and relaxed
  • Awareness of some of the most common “time wasters” and considerations for setting priorities
  • Understanding how Time & Priority Management Principles relate to organizational and personal effectiveness
  • Incorporating goals and priorities that maximize focused time on prioritized concerns that lead to concrete accomplishments
  • Mastering the five stages to develop a workflow plan that consistently move priorities forward

Day 4 –Pathway to Excellence: Developing Highly Effective Teams

Use of teams is proving to be a cost efficient and productive way for organizations to take advantage of the vast amount of intellectual capital within their corporate walls that has previously gone untapped.

This module is designed to provide individuals with relevant information, techniques, and strategies to motivate and cooperate with team members.

Participants will learn:

  • The team concept and the benefits that can be derived from working in teams
  • The five key factors that contribute to building successful teams: trust, communication, involvement, purpose, process, commitment
  • Strategies to meet the challenges of leading a team
  • Fun and practical activities to utilize the techniques learned

Day 5 – Innovation and Continuous Improvement

Welcome to the Innovation & Continuous Improvement module. It is designed to expose you to a variety of ideas, tools and strategies to optimize your creativity in innovation and your effectiveness in continuous improvement.

This training session is filled with interactive exercises and practical work-related information. You will be involved in a number of individual and group activities to build on the ideas and feedback of others.

Participants will learn:

  • Key issues to foster a creative climate for innovation and continuous growth while understanding the dynamics of change
  • The value of appropriate risk taking as a vital component of innovation and growth
  • Best practices and how to use them selectively
  • Departmental processes: viewing them with fresh eyes, practicing creative thinking, and becoming assets in continuous improvement

Day 6– Challenge, Decision, Implementation

Problem-solving does not have to be overwhelming. One key item to remember is that we can learn to anticipate problems or obstacles and develop strategies on what our next move should be. Many of us believe that each problem has a unique set of solutions. What we would like to illustrate in this one day workshop, is that there are strategies which can be developed to apply to most problems. There are key “moves” which can serve as a template to start the problem-solving game.

This workshop will outline the major steps to consider when problem-solving, as well as illustrate some unique problem-solving methodologies which can add a creative twist to situational problem-solving.

Participants will learn:

  • Tools for defining challenges
  • The steps involved in the decision-making process
  • To avoid “analysis paralysis” and how to start implementation
  • To attack challenges in a proactive, methodical manner
  • To identify the “correct” issues before any decisions or an implementation plan begins

Day 7– Communicating with Impact

Stated Learning Participants will develop an open and trusting approach to communication which will stimulate a proactive environment for interacting with colleagues while illustrating their leadership approach through clear and concise communication.

Participants will learn:

  • The complexity of communication and the danger of making assumptions
  • The importance of trust as a fundamental aspect to achieving open and effective communication
  • Techniques on how to enhance delivery and ensure the accurate receipt of the message
  • Active listening – listening is not passive
  • To ask concise questions and speak with maximum impact

Who should attend this 7-day Series?

All staff who lead and manage others.

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Contact Info

Linda Beck
(905) 271-3803
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